Shipping Policy

At FlexiNails, we strive to deliver your orders quickly and efficiently. Below are the details of our shipping policy.

Processing Time

  • Orders are processed within 15-30 business days (excluding weekends and public holidays).
  • For pre-order items, additional processing time will be specified on the product page.

Shipping Regions

  • Worldwide Shipping

Shipping Restrictions

  • Additional shipping fees or delays may apply to certain remote areas. We will notify you via email after order confirmation if this applies.
  • We are unable to deliver to regions where shipping is restricted or prohibited by law.

Shipping Options and Fees

1. SF Express International Free Shipping

  • Coverage: All regions supported by SF Express international services.
  • Delivery Time: Estimated 15 business days after dispatch.
  • Cost: Free

2. DHL Express Fast Delivery

  • Coverage: Supported regions
  • Delivery Time: Estimated 3 business days after dispatch.
  • Cost:
  • Zones 1-7: $15 per order
  • Zone 8: $25 per order
  • Zone 9: $30 per order

Important Notes

  • Estimated delivery times do not include the 15-30 business days required for order processing.
  • Delivery times depend on flight schedules and may be delayed due to customs clearance, holidays, or other uncontrollable factors.
  • Shipping fees and estimated delivery times will be displayed on the checkout page.
  • For changes to shipping methods or questions about our shipping policy, please contact us at [email protected].

Promotions

  • Free shipping promotions may be offered occasionally. Eligibility criteria (e.g., minimum order amount) will be clearly stated at checkout or in the promotional announcement.

Additional Notes

  • Shipping times may vary due to weather or carrier delays.
  • Tracking numbers will be provided once your order has been shipped.
  • All shipping fees are non-refundable unless the product is defective or damaged during shipping.

If you have any questions about your order or shipping, please contact us at [email protected]. We are always happy to assist!

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